The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast
“The breakfast options were plentiful and well-prepared, offering everything from pastries to a hearty full English.” view full review
Comfortable Rooms
“The rooms were beautifully decorated and provided a comforting atmosphere, making it easy to unwind after a long day.” view full review
Accessible Comfort
“The first-floor room we settled in was warm and comfortable, ensuring ease of access without sacrificing comfort.” view full review
Prompt Maintenance
“Any minor issues we encountered were swiftly addressed by maintenance, allowing us to focus on enjoying our stay.” view full review
General
Free Wi-Fi
Parking
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Services
Room service
Room features
Tea and coffee facilities
Ironing facilities
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Birmingham Road,
Dudley,
United Kingdom,
DY1 4RN,
West Midlands
Map view
Birmingham Road,
Dudley,
United Kingdom,
DY1 4RN,
West Midlands
City landmarks
Museum
Black Country Living Museum
3.3
km
Dudley Priory Ruins
1.2
km
Zoo
Dudley Zoo and Castle
1.9
km
Castle
Dudley Castle
1.9
km
Birmingham New Rd
Dudley Canal Trust Ltd
3.7
km
St Edmund King & Martyr
830 m
Bear Pit
890 m
Dudley Rd E
Shri Venkateswara Temple
2.6
km
Tipton War Memorial
1.5
km
Drinking Fountain Canopy
1.6
km
Assembly Hall of Jehovah's Witnesses
1.9
km
New St
Duncan Edwards Statue
1.6
km
Dudley Metropolitan Borough Council
1.3
km
Wrens Hill Rd
Wren's Nest
2.3
km
St Martin and St Paul
1.9
km
Statue of the Earl of Dudley
830 m
Park
Priory Park
2.2
km
Public Building
Dudley Magistrates Court
1.9
km
Greek Labyrinth
800 m
Standing Stone
860 m
Spiral fossil
920 m
Living Fossil
940 m
Dudley Canal Line No 1
Dudley Canal
2.7
km
Tipton Road The Archives
Dudley Museum and Art Gallery
3.2
km
JB's Dudley
1.8
km
Showcase Cinema
3.3
km
James Whale Memorial
3.1
km
Bowlplex Bowling Centres
3.1
km
Medieval Life
3.3
km
Nearby
Parish Church of St John the Evangelist
600 m
Restaurants
Hideaway Cafe
4.5
km
84 Birmingham Road
Kfc
3.4
km
Castlegate Drive
Toby Carvery Burnt Tree Island
740 m
Tipton Road Burnt Tree
Costa Coffee
3.4
km
Castlegate Way Castlegate Business Park
Mcdonald's Restaurants
3.1
km
Castlegate Way
Hobbs and sons restaurant
2.8
km
Black Country Living Museum
Greggs
1.9
km
12 Castle Street
Ella's Cafe
1.8
km
33-34 High Street
Pars Pizza And Kebab
1.6
km
26 New Street
Reviews and Ratings
Feedback from previous guests about their experience.
60%
liked the hotel and would stay again
Convenient location
Authentic bar area
Uncomfortable rooms
Poor dining experience
6.0/10
Guest rating
Rooms
6.1
Location
7.2
Service
6.0
Dining
5.0
Guest reviews
6.0/10
based on 10 reviews
6.9
6.9/10 based on 614 reviews
Alex
United Kingdom,
April
2024
6.4/10
The hotel was overall a decent stay with some room for improvement. The rooms were clean but somewhat smaller than expected, and the hot water in the morning was limited. The dated decor could use a modern touch. The service was pleasant and understanding, but the staff could be more friendly. The location was convenient with good transport links, although the area could use some refurbishment. The dining experience had its ups and downs, with some uncooked dishes and service issues, but the eclectic British menu was satisfactory.
Rooms
7.0
The rooms were clean and smelled beautiful, but somewhat smaller than the picture indicated. The dated decor needs improvement.
Service
7.0
The service was pleasant and understanding but could be more friendly.
Location
6.0
The location was convenient with good transport links, but the area could use a makeover.
Dining
6.0
The dining experience had its ups and downs, but the eclectic British dishes were satisfactory.
Facilities
6.0
The facilities need some improvement.
Edward
United Kingdom,
April
2024
6.0/10
The hotel is conveniently located with lots of dining options nearby. The room was decent, though a bit of a trek to get there. The service was a letdown with rude and unhelpful staff. However, the hotel swiftly addressed any room issues. The dining experience was lacking, but the curry was decent. The facilities were just okay.
Rooms
7.0
The room I was given had 3 single beds, which was good but a bit of a journey to reach, up 3 flights of stairs and down 2 corridors.
Service
5.0
The service was extremely disappointing with rude and unhelpful staff, except for when resolving room issues promptly.
Location
8.0
The location was central with plenty of restaurants nearby and a Tesco just across the road. They moved us right away when we weren't happy with the room smell.
Dining
5.0
The dining experience was not great without a cooked breakfast, but the curry was decent. Needs improvement overall.
Facilities
6.0
Facilities were just okay;
John
United Kingdom,
April
2024
7.4/10
The hotel offers good value for money with spacious rooms that need a facelift. The service is excellent, although the dining experience could be better. The location is convenient for exploring nearby attractions.
Rooms
7.0
The rooms, although a bit tired and dated, are good sized and have a really nice shower.
Service
9.0
The staff were amazing, especially during rushed times like breakfast serving.
Location
8.0
The hotel is ideal for my requirements, located within walking distance to Priory Park, the Zoo, and the Black Country Living Museum.
Dining
6.0
The dining experience was mixed, with some good and poor aspects, including a rush at breakfast.
Facilities
7.0
The hotel's facilities were decent, but improvements could be made.
Edmund
United Kingdom,
March
2024
5.0/10
The hotel is conveniently located near the Black Country Museum, making it a great spot for both leisure and work trips. The rooms were subpar, with noise disturbances and an outdated appearance, but the price was reasonable. Service standards were lacking, and the atmosphere seemed run down. However, the authentic bar area provided a cozy place to relax. Overall, the hotel offers a mixed experience with room for improvement.
Rooms
5.0
The rooms were uncomfortable due to noise disturbances and an outdated appearance.
Service
5.0
Service standards were lacking, and the atmosphere seemed run down.
Location
7.0
Convenient location near the Black Country Museum.
Dining
5.0
Facilities
5.0
Limited facilities available.
Convenient location
Uncomfortable rooms
Sophie
United Kingdom,
February
2024
5.0/10
Upon arrival, I found the hotel to be less than ideal. The rooms, although affordable for the price I paid, lacked proper soundproofing, resulting in disturbances from neighboring rooms. The initial cleanliness was subpar, almost deterring us from staying, and the response from the staff was disappointing. However, the location was convenient and had plenty of nearby dining and entertainment options.
Rooms
5.0
The rooms were lacking in soundproofing and cleanliness upon arrival.
Service
5.0
The staff's response to our concerns was disappointing.
Location
7.0
The location was convenient with various dining and entertainment options nearby.
Dining
5.0
The dining experience was mediocre, with some room for improvement.
Facilities
5.0
Basic facilities; improvements could enhance the overall guest experience.
Gordon
United Kingdom,
February
2024
7.0/10
My stay at the hotel was a mix of positives and negatives. The rooms had some spot stains on the walls, but the second room I got was cleaner and more comfortable. However, the temperature control was challenging, and it was a bit cold upon arrival. The service was excellent, quick check-in with helpful information, a lovely and clean room, and efficient room service. The location was convenient for our planned outings and close to tourist attractions, despite a slight odor issue. The dining experience was adequate but not outstanding, with limited beer choices and some overcooked food. The facilities were decent but could use improvement in certain areas.
Rooms
7.0
The rooms were clean, warm, and comfortable, with a few spot stains on the walls. The second room provided was slightly better.
Service
9.0
The service was perfect, with quick and informative check-in, a lovely and clean room, efficient room service, and a comfy bed. The staff was apologetic and offered a room change.
Location
8.0
The hotel's location was good for our planned trips, with convenient access to tourist spots, dining options, and entertainment. However, there was a slight issue with an odor in the vicinity.
Dining
5.0
The dining experience was average, with limited beer choices, some overcooked sausages, and lukewarm food. Room for improvement.
Facilities
6.0
The facilities were decent, but there is room for improvement in certain areas to enhance the overall guest experience.
Sandy
United Kingdom,
January
2024
7.2/10
The hotel is conveniently located close to eateries and a Tesco Express, making it a convenient spot. The rooms suited our needs, and the staff were very friendly and helpful throughout our stay. The dining experience had some ups and downs, but overall, we enjoyed our time at the hotel.
Rooms
7.0
The rooms were alright for our needs, and after an issue with our initial room, we were promptly offered a new one. Over the two weeks, the space was comfortable, although there was a lingering smell of cigarettes.
Service
8.0
The staff were very friendly and courteous, which added to the overall positive experience. However, the cleaning staff could have been more attentive, especially when entering our room.
Location
8.0
The hotel's location is extremely convenient, close to the railway station and motorway, making it accessible to various amenities. While it might benefit from a makeover, it's a suitable choice for a short stay, especially for functions in the area.
Dining
7.0
The dining options were satisfactory overall, with a good selection for breakfast. However, there were instances where breakfast was not as punctual as expected, causing some inconvenience.
Facilities
6.0
The hotel has basic facilities, with a few tables at the rear. While nothing extraordinary, they serve their purpose adequately.
Henry
United Kingdom,
December
2023
6.2/10
The hotel is in a convenient location with plenty of amenities around, but there was some traffic noise due to its proximity to a busy main road. The rooms were clean but a little dated, and the service was polite but could be more attentive. The dining options had ups and downs with good and bad meals at intervals.
Rooms
7.0
The rooms were clean but a little dated.
Service
6.0
The service was polite but could be more attentive.
Location
6.0
The location is convenient with plenty of amenities around, but there was some traffic noise from the nearby busy main road.
Dining
5.0
The dining had ups and downs with good and bad meals at intervals.
Facilities
7.0
The hotel offered standard facilities.
Ernest
United Kingdom,
December
2023
5.0/10
My stay at the hotel was a bit of a mixed bag. The rooms were basic and very dated, not quite worth the £75 for one night. I was initially given a room that hadn't been serviced by mistake, and the second room was a little outdated. Unfortunately, I couldn't have the window open as it faced the main road, but on the bright side, it was quite warm inside.
Rooms
5.0
The rooms were basic and dated, not quite worth the price.
Service
5.0
I found it funny that one staff member was in a jumper. The other staff members weren't very interested in helping us, and we couldn't find a soft toy that was very sentimental to my daughter. That really marred our visit.
Location
7.0
The location was fab with plenty around for eating and entertainment, but it could do with some improvements. The staff did promptly move us when we were unhappy with the room's smell.
Dining
5.0
The dining experience left a lot to be desired. The breakfast was not good at all, with burnt mushrooms, hard greasy eggs, and overcooked bacon. The staff didn't make it any better, and there were reports of guests smoking cannabis.
Facilities
6.0
The hotel had some facilities, but they were not outstanding.
John
United Kingdom,
August
2023
6.6/10
The hotel had great catering with plenty for all guests, but lacked in room cleanliness and heating. The service was friendly overall, but there were instances of poor communication. The location was ideal, near tourist attractions but in need of updating. The dining experience was hit and miss, with some good options but also room for improvement.
Rooms
6.0
The rooms had some cleanliness issues like rubbish under the bed, and the heating was not sufficient when requested.
Service
7.0
Some staff members were friendly, but there were lapses in communication that affected the service quality.
Location
7.0
The hotel is conveniently located near tourist attractions like Dudley Canal Trust and Black Country Museum, but could benefit from updates.
Dining
6.0
The dining experience was a bit hit and miss, with both good and disappointing options available.
Facilities
7.0
The facilities were decent, but there is room for improvement.
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